Live chat pricing by team size
Vendor pricing pages show you a per-seat price. They do not show you the bill at your team size. These tables do: the cheapest plan covering 1, 2, 3, 5, 10, 20, and 50 seats, from verified October 2026 prices.
At 1 seat, paid plans start at $7 a month billed annually. At 10 seats, the cheapest paid option is $24.17 a month billed annually. At 50 seats, it is $350 a month billed annually. Free plans beat all of those at small sizes.
Links on this page are plain homepage links.
Monthly equivalent, billed annually. Each cell is the cheapest plan that covers that seat count. Free plans show as $0 because they have no billing period. Crisp is absent here because its annual prices are not publicly shown; see the monthly table. Olark is absent because its per-agent price period is unstated.
| Seats | LiveChat Essential | Intercom Essential* | Zendesk Suite Team | Tidio | Freshchat | Zoho Basic |
|---|---|---|---|---|---|---|
| 1 | $19 | $19 | $55 | $24.17Starter, 100 conversations | $0Free, up to 10 agents | $0Free, up to 3 operators |
| 2 | $38 | $38 | $110 | $24.17 | $0 | $0 |
| 3 | $57 | $57 | $165 | $24.17 | $0 | $0 |
| 5 | $95 | $95 | $275 | $24.17 | $0 | $35 |
| 10 | $190 | $190 | $550 | $24.17 | $0 | $70 |
| 20 | $380 | $380 | $1,100 | from $300Plus, plus usage | $380Growth, $19 per agent | $140 |
| 50 | $950 | $950 | $2,750 | from $300Plus, plus usage | $950 | $350 |
* Intercom $19 is the new-customer annual rate; the list price is $29 per seat per month billed annually. Tidio Plus at $300 is shown in both billing views on its pricing page, and its annual discount is unverified, so the annual table shows the same from price with that caveat. Tidio Starter covers up to 10 seats; over 10 seats the entry point is Plus.
Price billed monthly. Olark is absent because its per-agent price period is unstated.
| Seats | LiveChat Essential | Intercom Essential* | Zendesk Suite Team | Zoho Basic | Crisp | Tidio | Freshchat |
|---|---|---|---|---|---|---|---|
| 1 | $25 | $29 | $69Suite Team | $0Free, up to 3 operators | $0Free, 2 seats | $29Starter, 100 conversations | $0Free, up to 10 agents |
| 2 | $50 | $58 | $138 | $0 | $0 | $29 | $0 |
| 3 | $75 | $87 | $207 | $0 | $45Mini, 4 seats | $29 | $0 |
| 5 | $125 | $145 | $345 | $50 | $95Essentials, 10 seats | $29 | $0 |
| 10 | $250 | $290 | $690 | $100 | $95 | $29 | $0 |
| 20 | $500 | $580 | $1,380 | $200 | $295Plus, 20 seats | from $300Plus, plus usage | $460Growth, $23 per agent |
| 50 | $1,250 | $1,450 | $3,450 | $500 | $595Plus $295 plus 30 extra agents at $10 | from $300Plus, plus usage | $1,150Growth, $23 per agent |
* Intercom $29 is the new-customer monthly rate; the list price is $39 per seat per month. Crisp Plus is read as 20 seats included with extra agents at $10 each, so 50 seats is $295 plus 30 times $10. Tidio Starter covers up to 10 seats; over 10 seats the entry point is Plus from $300 plus usage.
Per-seat tools (LiveChat, Intercom, Zendesk, Freshchat, Zoho) grow linearly with headcount: the bill at 50 seats is 50 times the bill at 1 seat. Flat tools (Crisp) step up at tier boundaries: $0, $45, $95, $295, then $595. Volume tools (Tidio) ignore seats entirely up to 10 and charge by conversations instead. The cheapest model depends on which axis you grow on.
Crisp Free covers 2 seats, Zoho Free covers 3 operators, and Freshchat Free covers up to 10 agents. Any paid comparison at 1 to 10 seats that ignores those is wrong. The tables show $0 wherever a free plan covers the seat count.
Not every vendor publishes both billing periods. Crisp shows monthly prices only, with yearly payment enabled in the app at an unstated price. Zendesk publishes both billing periods (Suite Team $55 billed annually, $69 billed monthly). Olark states a per-agent price without stating its period. The tables show those gaps instead of filling them.
Each cell is the cheapest plan that covers that seat count. The annual table shows the monthly equivalent billed annually; the monthly table shows the price billed monthly. Free plans are shown as $0 because they have no billing period.
Tidio charges by conversation volume, not by seats. Starter at $24.17 billed annually ($29 billed monthly) covers up to 10 seats at 100 conversations. Teams over 10 seats need Plus from $300 plus usage.
Crisp Plus at $295 covers 20 seats, and extra agents cost $10 each on Plus. At 50 seats that is $295 plus 30 extra agents at $10, which is $595.
Olark's per-agent price period is unstated, so no monthly figure is claimed for it.
$19 per seat per month billed annually is the new-customer rate shown on Intercom's pricing page; the list price is $29. Monthly new-customer is $29 against a $39 list price.
Free plans win at small sizes: Crisp Free covers 2 seats, Zoho Free covers 3 operators, Freshchat Free covers up to 10 agents. Among paid plans, Zoho Basic annual at $7 per operator is cheapest per seat, Tidio Starter at $24.17 billed annually is cheapest flat at 5 to 10 seats for teams under 100 conversations, and Zoho Basic annual at $140 for 20 seats and $350 for 50 seats is the cheapest published annual rate at large sizes.
Method. Prices on this page were read from the vendors' pricing pages on October 27, 2026, with LiveChat, Tidio, and Crisp re-verified on October 29, 2026, and Freshchat re-verified on October 30, 2026, when its monthly prices ($23, $59, $95 per agent) were verified for the first time. Zendesk monthly prices were re-verified on November 4, 2026 (Suite Team $69, Suite Professional $149 per agent billed monthly). Each cell is the cheapest plan covering that seat count, computed as seat count times the stated per-seat price, or the stated flat tier price. Crisp Plus at 50 seats is the one judgment call: Plus is read as 20 seats included with extra agents at $10 each. Where a vendor page states no price for a billing period, the cell says so instead of substituting a figure. Links on this page are plain homepage links.