LiveChat vs Crisp
LiveChat charges per seat. Crisp charges one flat rate per workspace. Neither caps your conversations. The cheaper one depends almost entirely on how many seats you need.
Pick LiveChat if you are solo: $19 per user a month billed annually. Pick Crisp if you have a team: a flat $45 a month covers 4 seats, and $95 covers 10.
LiveChat links on this page are affiliate links. Crisp links are plain homepage links.
All prices below are the prices shown on the vendors' pricing pages on October 29, 2026. Monthly means billed monthly, annual means the monthly equivalent billed annually. LiveChat's pricing page now sells its plans as Text plans for new trials; the plan names and prices below are the current ones. Crisp shows monthly prices only; its annual prices are not publicly shown.
| LiveChat | Crisp | |
|---|---|---|
| Entry, billed monthly | Essential, $25 per user per month | Mini, $45 per month per workspace, 4 seats |
| Entry, billed annually | Essential, $19 per user per month billed annually | Annual prices not publicly shown on the pricing page checked |
| Mid tier, billed monthly | Growth, $99 per user per month | Essentials, $95 per month per workspace, 10 seats, labeled Best value |
| Mid tier, billed annually | Growth, $79 per user per month billed annually | Annual prices not publicly shown on the pricing page checked |
| Top tier | Enterprise, custom price | Plus, $295 per month per workspace, 20+ seats; Enterprise, unique pricing on demo |
| Pricing model | Per user per seat, no conversation cap stated; no fixed user cap stated for self-service teams | Flat rate per workspace regardless of conversation count; seats capped per tier at 2, 4, 10, and 20+ |
| Free plan and trial | No free plan; 14-day free trial, no credit card required | Free plan, free forever with 2 seats; 14-day free trial on any plan, full access, no card required |
| AI included | 10 AI resolutions per month on Essential, 200 on Growth | AI credits of $5 on Mini, $25 on Essentials, $75 on Plus; none on the free plan |
The crossover is at team size. At 1 seat, LiveChat Essential is $19 billed annually ($25 monthly) against Crisp Mini at $45. At 4 seats, LiveChat is $76 billed annually ($100 monthly) against Crisp Mini at $45. At 10 seats, LiveChat is $190 billed annually ($250 monthly) against Crisp Essentials at $95.
LiveChat scales with people: every user who answers chats needs a seat, and the bill grows with the team. Crisp scales with tiers: one flat price per workspace covers a set seat count, and the bill only moves when you change tiers. At 4 seats the gap is $76 against $45 on annual billing; at 10 seats it is $190 against $95.
Crisp has a free forever plan with 2 seats, plus a 14-day free trial on any plan with full access and no card required. LiveChat has no free plan and a 14-day free trial with no credit card required. A buyer who wants to start at $0 picks Crisp.
Crisp tiers cap seats at 2, 4, 10, and 20+, with extra agents at $10 a month on Plus. LiveChat states no fixed user cap for self-service teams. A team that grows past a Crisp tier boundary pays the next tier; a LiveChat team pays one more seat.
LiveChat publishes annual prices: Essential $19 and Growth $79 per user a month billed annually. Crisp shows monthly prices only; its FAQ says yearly payment can be enabled in the app after subscribing, with no annual price stated on the pricing page checked. This page claims no Crisp annual price.
You are solo or a very small team. From $19 per user a month billed annually, with a 14-day free trial and no credit card required, and no conversation cap stated.
You have a team, or you want to start free. Free forever plan with 2 seats, Mini at $45 a month for 4 seats, Essentials at $95 for 10, with a 14-day free trial and no card required.
For solo buyers, LiveChat is the pick: $19 a month billed annually. For teams of 4 or more, Crisp is the pick: flat pricing wins fast, and the free plan means starting costs nothing.
It depends on seats. At 1 seat, LiveChat Essential is $19 per user per month billed annually ($25 billed monthly) against Crisp Mini at $45 per workspace per month. At 4 seats, LiveChat is $76 billed annually ($100 billed monthly) against Crisp Mini at $45. At 10 seats, LiveChat is $190 billed annually ($250 billed monthly) against Crisp Essentials at $95.
Crisp has a free plan, free forever with 2 seats. LiveChat has no free plan; it offers a 14-day free trial with no credit card required.
Neither. LiveChat states no conversation cap, and Crisp charges a flat rate per workspace regardless of conversation count.
LiveChat publishes annual prices: Essential $19 and Growth $79 per user per month billed annually. Crisp annual prices are not publicly shown; yearly payment can be enabled in the app after subscribing, with no price stated on the pricing page checked.
LiveChat includes 10 AI resolutions per month on Essential and 200 on Growth. Crisp includes AI credits of $5 on Mini, $25 on Essentials, and $75 on Plus, with none on the free plan.
Neither is longer: both offer 14-day free trials with no credit card required, and Crisp also has a free forever plan.
Method. Prices on this page were read from the vendors' pricing pages on October 29, 2026. Every price states whether it is billed monthly or annually, and whether it is per user or per workspace. Where Crisp's pricing page states no annual price, this page says so instead of substituting a figure from elsewhere. No price was calculated from another price, except the seat totals, which are seat counts times stated per-user prices. LiveChat links on this page are affiliate links; Crisp links are plain homepage links.