LiveChat vs Zoho SalesIQ
Zoho SalesIQ is cheaper at every tier, sometimes by a wide margin, and it has a free plan. LiveChat's case against it is narrow: bundled AI resolutions with a stated count and no visitor tracking limits.
Pick Zoho SalesIQ if price matters: $7 a month billed annually at entry against $19. Pick LiveChat if bundled AI resolutions matter: 10 a month on Essential, 200 on Growth, with no visitor limit stated.
LiveChat links on this page are affiliate links. Zoho links are plain homepage links.
All prices below are the prices shown on the vendors' pricing pages: LiveChat on October 29, 2026, Zoho SalesIQ on October 30, 2026. Monthly means billed monthly, annual means the monthly equivalent billed annually. LiveChat's pricing page now sells its plans as Text plans for new trials; the plan names and prices below are the current ones. Zoho's yearly toggle is labeled 2 or more months free, and its page notes that local taxes are charged in addition to the prices shown.
| LiveChat | Zoho SalesIQ | |
|---|---|---|
| Entry, billed monthly | Essential, $25 per user per month | Basic, $10 per operator per month |
| Entry, billed annually | Essential, $19 per user per month billed annually | Basic, $7 per operator per month billed annually |
| Mid tier, billed monthly | Growth, $99 per user per month | Professional, $17 per operator per month, labeled Most Popular |
| Mid tier, billed annually | Growth, $79 per user per month billed annually | Professional, $12.75 per operator per month billed annually |
| Top tier | Enterprise, custom price | Enterprise, $20 per operator per month billed annually ($25 billed monthly) |
| Pricing model | Per user per seat, no conversation cap stated; no fixed user cap stated for self-service teams | Per operator per seat; Free covers up to 3 operators; no maximum number of operators stated for paid plans |
| Free plan and trial | No free plan; 14-day free trial, no credit card required | Free plan at $0 for up to 3 operators; 15-day free trial, no credit card required; after the trial an account that does not continue is downgraded to the free plan |
| AI included | 10 AI resolutions per month on Essential, 200 on Growth | Zia Agents and AI vendor integrations (OpenAI, Anthropic, Google AI, DeepSeek) from Basic; Answer Bot, hybrid chatbot, AI-powered self-help, and smart suggestions on Enterprise |
The gap is wide at every tier. At entry billed annually, at 1 operator, LiveChat Essential is $19 and Zoho Basic is $7; at 5 operators, $95 against $35; at 10 operators, $190 against $70. At the mid tier billed annually, at 5 operators, LiveChat Growth is $395 and Zoho Professional is $63.75; at 10 operators, $790 against $127.50. Zoho's top tier at $20 billed annually costs $1 more than LiveChat's entry tier at $19, and far less than LiveChat's mid tier at $79.
Zoho wins entry by $12 per operator billed annually ($7 against $19) and by $15 billed monthly ($10 against $25). At the mid tier the gap is $66.25 per operator billed annually ($12.75 against $79). Zoho's top tier at $20 billed annually costs $1 more than LiveChat's entry tier at $19, and far less than LiveChat's mid tier at $79.
Zoho has a free plan at $0 for up to 3 operators, with 10,000 visitors a month and 100 operator chat sessions. LiveChat has no free plan. Both trials need no card, 14 days for LiveChat and 15 days for Zoho, but after the trial Zoho downgrades the account to the free plan while LiveChat's trial simply ends.
LiveChat bundles a stated count of AI resolutions: 10 per month on Essential, 200 on Growth. Zoho lists AI features across tiers without a resolution count: Zia Agents and AI vendor integrations from Basic, AI-powered rules on Professional, and Answer Bot, hybrid chatbot, AI-powered self-help, and smart suggestions on Enterprise.
Zoho limits visitor insights by plan: 10,000 visitors a month on Free, 50,000 on Basic, 100,000 on Professional, and 200,000 on Enterprise, with visitor tracking add-ons for more. LiveChat states no visitor limit. A high-traffic site hits a Zoho ceiling that LiveChat does not state.
AI resolutions are bundled with a stated count and no visitor limit is stated. From $19 per user a month billed annually, with 10 AI resolutions a month on Essential and a 14-day free trial with no credit card required.
Cheapest paid plan in the set and a free start. Free plan at $0 for up to 3 operators, Basic at $7 a month billed annually, Professional at $12.75, with a 15-day free trial and no credit card required.
For price alone, Zoho wins outright. LiveChat's case is narrow: bundled AI resolutions with a clear count, and no visitor tracking ceiling stated.
Zoho SalesIQ at every tier. Entry is Zoho Basic at $7 per operator per month billed annually ($10 billed monthly) against LiveChat Essential at $19 billed annually ($25 billed monthly). At the mid tier, Zoho Professional at $12.75 billed annually ($17 billed monthly) beats LiveChat Growth at $79 billed annually ($99 billed monthly).
Zoho SalesIQ has a free plan at $0 for up to 3 operators, with 10,000 visitors per month and 100 operator chat sessions. LiveChat has no free plan.
LiveChat offers a 14-day free trial with no credit card required. Zoho SalesIQ offers a 15-day free trial with no credit card required, and after the trial an account that does not continue is downgraded to the free plan instead of being suspended.
LiveChat includes 10 AI resolutions per month on Essential and 200 on Growth. Zoho SalesIQ includes Zia Agents and AI vendor integrations from Basic, and adds Answer Bot, hybrid chatbot, AI-powered self-help, and smart suggestions on Enterprise.
LiveChat states no fixed user cap for self-service teams. Zoho SalesIQ Free covers up to 3 operators, and its pricing page states no maximum number of operators for paid plans. Its operator chat session counts carry no stated period, so none is assumed for them.
Zoho SalesIQ limits visitor insights by plan: 10,000 visitors per month on Free, 50,000 on Basic, 100,000 on Professional, and 200,000 on Enterprise, with visitor tracking add-ons for more. LiveChat states no visitor limit.
Method. Prices on this page were read from the vendors' pricing pages: LiveChat on October 29, 2026, Zoho SalesIQ on October 30, 2026. Every price states whether it is billed monthly or annually, and whether it is per user or per operator. Where Zoho's pricing page states no period for operator chat session counts, no maximum number of paid operators, and no definition of Profiles, this page says so instead of substituting a figure. The seat totals are seat counts times stated per-operator prices. LiveChat links on this page are affiliate links; Zoho links are plain homepage links.